Privacy Policy

Cudrova respects your privacy. This policy explains how we collect, use, store, and protect information when you visit our store, place an order, contact us, or use our services.

Information we collect

We may collect your name, email address, phone number, billing and delivery address, account details, order details, messages, IP address, device information, browser type, pages viewed, and interactions with our store.

How we use personal data

We use information to process and deliver orders, provide support, communicate with you, manage accounts, improve our products and website, prevent fraud, maintain business records, and meet legal obligations. Where required, we rely on consent; otherwise, we process information to perform a contract, comply with law, or pursue legitimate business interests.

Payment information

Payments are processed through Shopify and the payment gateway selected at checkout. We do not store complete payment card numbers or security codes on our own systems. Payment providers process payment information under their own privacy and security policies.

Shopify and third parties

Our store is hosted on Shopify, which provides our commerce platform, checkout, hosting, and security services. We may use trusted providers for payments, delivery, customer support, fraud prevention, email, analytics, advertising, and performance. Providers receive only information needed for their services. We do not sell personal data.

Cookies

We use cookies and similar technologies to operate the store, remember preferences, secure checkout, understand traffic, and improve your experience. Shopify, analytics providers, and advertising providers may also use cookies. You can control cookies through your browser and available cookie controls, but disabling them may affect functionality.

Storage and security

We retain information only as long as reasonably necessary for orders, support, accounting, disputes, fraud prevention, and legal compliance. We use reasonable administrative, technical, and organisational safeguards, but no online system is completely secure.

International transfers

Shopify and service providers may process information outside Pakistan. We take reasonable steps to use appropriate safeguards and require providers to protect information under applicable requirements.

Your rights

Depending on applicable law, you may request access to your personal data, correction of inaccurate information, deletion, restriction or objection to processing, data portability, or withdrawal of consent. You may also complain to a relevant data protection authority. We may verify your identity before completing a request and may retain information where legally required.

Children

Our store is not intended for children who cannot lawfully make purchases or provide personal information without appropriate permission. Contact us if you believe a child has provided information.

Changes to this policy

We may update this policy when our practices, services, or legal obligations change. The revised version will be posted on this page with an updated date.

Contact us

For privacy questions or requests, t Cudrova
Email cudrova360@gmail.com
call :03011353746
Adress :Smartupden plaza bahria town

This policy is general information and should be reviewed for suitability with the laws applicable to your business and customers.